May 2012

A quiet revolution: PayPal arrives in UK high street stores

Today saw the start of a quiet revolution on the British high street. We announced that…
Keep it human: my speech at PR Week crisis comms event

Keep it human: that was a key part of my presentation to last Thursday’s PR Week…
Chelsea: champions of Europe

Chelsea won the European Cup tonight, defeating Bayern Munich in tonight’s final. Chelsea deserve huge praise.…
Why NFC isn’t the future of mobile payments

You may never have heard of NFC – near field communication. It’s the technology that enables…
Twitter: powerful, but not yet stronger than mainstream media

John Prescott’s Guardian article about Twitter this week caused a stir. The former deputy prime minister…
Fellowship – thank you CIPR

I’m not one to blow my own trumpet. But I was thrilled this week to learn…
In praise of Vodafone’s social customer service

I blogged my frustration about Vodafone’s phone and data signal last week. I was so impressed…
Three’s Huawei E586 mifi: answer to my Vodafone woes

I blogged last week how I found it impossible to get a decent mobile internet service…
Cardiff City: why the Bluebirds mustn’t become the red dragons

In the week the traditional 3pm FA Cup final kick off disappeared, another football tradition is…
Vodafone UK: time for a divorce

Above: connection frustration. Life with Vodafone UK I should never have moved back to Vodafone. The…