Business
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40 years on: the disastrous start to my working life
I started my first job 40 years ago today. My career began at Nationwide Building Society…
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Wattbike: a lesson in how not to use AI
Artificial Intelligence – AI – is all the rage. Companies the world over see it as…
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Marks & Spencer cyber attack: my frustrating customer story
British retailer Marks & Spencer has been in the headlines for all the wrong reasons after…
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Swindon’s Mechanics’ Institute: my letter in The Times
The Mechanics’ Institute in Swindon, Wiltshire, is symbolic of the Victorian belief in self improvement. It…
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Five years ago: Britain goes into Covid lockdown
Five years ago today, our lives changed dramatically. Prime minister Boris Johnson announced on national TV…
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abrdn: an end to irritable vowel syndrome
It was the most mocked rebrand in years. In 2021, when most companies were worrying about…
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Reputation ruined: Bruce Ismay and the Titanic disaster
Everyone’s heard of the loss of Titanic in April 1912, the world’s most famous peacetime shipping…
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AI regulation: a lesson from 200 years of railway history
A mighty transatlantic battle is in prospect over how to regulate artificial intelligence (AI). Donald Trump’s…
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The Regus car park rip off
Who’d have thought that it would cost almost as much to park at a nondescript business…