About Rob Skinner

I'm Rob Skinner. My family know me as Robert. My wife calls me Ert. (The part of 'Robert' that I don't always use...) I've been working in PR since 1987, mostly in financial services. In my spare time, I enjoy cycling reading, editing videos on my computer and practising my Welsh (dwi'n dod yn wreiddiol o Gaerdydd). And blogging. Do please post a comment! NOTE: this is my personal blog. It does not represent the views of the organisations I work for.

Newport County back in the Football League

I’m delighted that Newport County are returning to the Football League after 25 years. It completes an unforgettable season for Welsh football, with Swansea winning the League Cup and Cardiff promoted to the Premier League. It’s just a shame that Newport pipped another Welsh club, Wrexham. (Wrexham have some consolation in winning the FA Trophy at Wembley.)

Growing up in South Wales, I was familiar with County’s precarious existence. In 1976, Manchester United played against a South Wales XI at Ninian Park to raise money to save the club from bankruptcy. BBC Wales Today filmed the then County chairman Cyril Rogers playing the piano to sooth the tension of fighting for the club’s existence. The campaign succeeded, and just five years later County narrowly lost a European Cup Winners Cup quarter final against Carl Zeiss Jena. But it was a mere stay of execution: Newport lost their league status in 1988 and went bust the following year. It’s little short of a miracle that the club has now regained league status.

The big question: has any other playoff to enter the Football League been contested by two former quarter finalists from a European competition? (Wrexham also narrowly lost a European Cup Winners Cup quarter final, to Anderlecht in 1975/76.)

My lost iPad: Chiltern Railways come up trumps again

I left my iPad on a train last week. I had a very busy day and didn’t get the chance to report the loss to Chiltern Railways until I got to Dublin that evening.

The online lost property page suggested it would be at least 10 days before I heard whether it had been handed in. So imagine my delight when Kala from Chiltern called me ten minutes later to tell me they had it.

It was just the latest example of Chiltern Railways’ outstanding customer service culture. Kala told me her day finished at 7pm, but she decided to call me (at 7.30) when she saw my online report to give me the good news.

Thank you so much, Kala!

iPad

The iPad that Chiltern Railways found – the day I got it in 2010

Cardiff City, Premier League

Cardiff City are in the Premier League. Over 50 years since relegation from the old first division, we are once again in our neighbour’s football top flight. It’s also 86 years almost to the week since City became the only club from outside England to win the FA Cup.

Almost a year ago, I blogged my criticism for Cardiff City’s Malaysian owners’ decision to change the club red.  That reaction now seems churlish. Red looks like City’s lucky colour. And we should thank the Bluebirds’ Malaysian owners for helping the team make history.

Dad, watching Cardiff City reach third FA Cup final

Dad, watching Cardiff City reach third FA Cup final, April 2008

Our family has spent many hours cheering on Cardiff City. My father, Bob Skinner, took me to my first City game almost 40 years ago. (Against West Brom, on 3 November 1973 – we lost 1-0.) He was born within a goal kick of West Ham’s ground, which meant I grew up with affection for both clubs. (By coincidence, West Ham adopted a City song, ‘I’m forever blowing bubbles’.) Family loyalties were stretched when we went to West Ham to see City in November 1979, but Cardiff lost 3-0. West Ham did well against the three Welsh teams in the old second division that autumn.

Five years ago, we watched City win an FA Cup semi final against Barnsley to reach a Wembley cup final for the first time since 1927. Another breakthrough in City’s renaissance. We should pay tribute to then manager Dave Jones for that revival.

Cardiff join Swansea in the Premier League. It’s the first time Wales has had two clubs in the top flight. A special moment.

Margaret Thatcher – the woman who changed Britain

The passing of Margaret Thatcher

The passing of Margaret Thatcher

Margaret Thatcher made history. She was Britain’s first woman prime minister – a landmark that will live in history books long after the controversies of her premiership have faded. She defeated an Argentinian dictator and British union barons. She sold off most nationalised industries. And she helped end the Cold War.

When she became prime minister in May 1979, Britain was in a sorry state. The winter of discontent in 1978/79 made her victory inevitable. While many felt sympathy for low paid workers fighting for higher pay, millions decided enough was enough – ‘we can’t go on like this’ was a common feeling. People were sickened by unions that intimidated members into going on strike and used mobs to enforce their will. Two governments had been destroyed by the unions, in 1974 and 1979. Thatcher was determined it wouldn’t happen again.

Yet Thatcher was often more cautious in her early days than her legend suggests. She gave in to the miners’ demands in 1981 rather than risk defeat. The early union reforms were modest. And privatisation wasn’t even mentioned in the 1979 election manifesto.

She was lucky in her enemies. Winning the Falklands War against the Argentinian junta – a brutal dictatorship that murdered thousands of its own people – ended her vulnerable early days when the SDP/Liberal Alliance was threatening the Tories and Labour alike. Arthur Scargill stupidly bullied the miners into the 1984/85 strike when winter was ending and coal stocks were high.

In time, she became more reckless, more strident, most famously in the disastrous poll tax. John Campbell showed graphically in volume two of his biography of Margaret Thatcher, Iron Lady, how disfunctional her government became in its last years because of her behaviour. Her fall in November 1990 was no surprise.

She also began the long decline of local pride and enterprise, thanks to the emasculation of local government. For the daughter of an alderman, she was indifferent to local initiative  and hostile to the idea of an alternative power base, leading to the abolition of Ken Livingstone’s Greater London Council and the English metropolitan counties. Under her rule, Britain saw the rise of private wealth and public squalor, and a sense that selfishness was acceptable.

Labour isn't Working - most bitterly ironic Thatcher poster

Labour isn’t Working – Thatcher’s most cynical campaign poster, 1978

She was also callous in her indifference to the fate of communities devastated by the mass unemployment her government unleashed. The 1981 budget was one of the most brutal of the post war era, leading many to accuse her of using mass unemployment as a weapon to achieve her aims. (And in the doomed attempt to test the economic theory called monetarism.) Similarly, she deliberately shifted the tax burden from the wealthy to the less well off in the move to indirect taxation. Her choice of St Francis’s prayer – “Where there is discord, may we bring harmony” – was cynical, as was the 1978 election poster condemning Labour for high unemployment, above. Under her rule, the jobless total reached three million for the first time since the 1930s.

Finally, Margaret Thatcher suffered the fate of someone who lived only for work. She had no hinterland, as Denis Healey put it. This made her a very bad member of the former prime ministers’ club, as her successor John Major found out to his cost.

On the day Margaret Thatcher died, it’s hard to imagine a time before her time in Downing Street. But my first Thatcher memory was her appearance as education secretary 40 years  on the BBC children’s programme Val Meets the VIPs. (Val was the Blue Peter presenter Valerie Singleton.) In October 1978, our family friends in Germany asked us what we thought of Mrs Thatcher. We explained we weren’t impressed by her stridency…

Tonight, Britain and the world is remembering Britain’s most remarkable postwar prime minister. Our country is the nation she created – for good and ill. None of her successors has matched her ability to explain their mission. And no man since 1979 has dared to suggest that a woman couldn’t be prime minister. That might be as great a legacy as any.

The Daily Mail, Mick Philpott and the welfare state

An evil man, Mick Philpott, was jailed this week for killing six of his children by setting fire to his house.  His actions were, it seems, a grotesque attempt to frame his former lover for arson. An extraordinary and unique story – hardly a parable for the decline of a nation.

Yet the Daily Mail immediately used the Philpott case as a weapon in its war against the welfare state in one of the most notorious front pages in recent years:

Hate crime: Daily Mail's Philpott front page

Hate crime: Daily Mail’s Philpott front page

No one should be surprised by the Mail’s cynical attempt to use the tragic deaths of six children to further its campaign against the welfare state. This is a paper that revels in spreading disharmony and fear. As Labour’s Dan Hodges points out in a Daily Telegraph blog:

In truth, it’s impossible to rationalise the logic of someone who pours petrol over their home, consigns six children to death, and then according to evidence presented in court “engaged in “horseplay” when he went to view his children’s bodies”. But one thing is certain, the man responsible for this act of barbarism is Mick Philpott, not William Beveridge.

The Mail’s Philpott front page is the latest move in a cynical campaign by the Conservative right wing and their media supporters to smear the poor and disadvantaged. At a time when thousands of families are struggling to make ends meet, the right is very deliberately attacking the postwar consensus that the state should help when hard times strike. At the same time, the coalition’s cabinet of millionaires is cutting benefits and imposing a bedroom tax, while cutting their own tax burden.

All that said, it’s entirely reasonable for the media and politicians to ask serious questions about how the welfare state operates. (In the same way that we should be able to talk about immigration openly and sensibly.) You don’t need to be a right winger to ask whether someone like Philpott should be paid over £54,000 a year by the state to father 17 children. As Dan Hodges said in his blog, the left can be just as cynical in exploiting the vulnerable for their own political purposes. But nothing quite matches the fact that the memory of six tragic children has been used by a newspaper that cares nothing about them, but everything about its hatred for Britain’s welfare state.

It’s not just papers like the Mail who exploited the Philpott story. Before the Derby killings,  Philpott appeared on so-called reality television shows. He became a minor celebrity. This violent and evil man became a figure of entertainment.

One final word. The Daily Mail would have us belief that benefits and allowances are easy to come by. But our family’s experience shows that the state can be callous. My mother is partially sighted. She is totally dependent on my father for support. They’re both in their eighties. They were totally entitled to attendance allowance. Yet she was turned down. The form was designed to ensure people’s applications failed, no matter how worthy their claim. Mum only got the money she deserved because her wonderful MP, Labour’s Alun Michael, took up her cause. (Alun is now  Police & Crime Commissioner for South Wales.) So much for the welfare state.

The state should be there for people when they need help. It often isn’t. But Britain’s millionaire cabinet and the Daily Mail’s calculating editor in chief Paul Dacre live in a different world. They will never comfort the afflicted and afflict the comfortable, as the press is meant to. No wonder they’ve formed a cynical alliance to prevent regulation of the press. How telling that they’re more concerned to punish the poor than condemn the bankers, like HBOS bosses Crosby, Hornby and Stevenson, who trousered millions while leaving the state to spend unimaginable billions clearing up their mess.

Let us mourn six tragic children without using them for political purposes.

It’s true: Apple is losing its way

I was sceptical when the first stories appeared claiming Apple was losing its way. Styling the modest improvements in the iPhone 5 as evidence of a company on the slide seemed overblown. Yet recent experiences suggest that Apple products are becoming unreliable – the curse that Apple fans have long attributed to Microsoft products.

Take the iLife suite. A bargain, as it comes with every Mac. But Apple hasn’t updated iLife for two and a half years – an eternity in the IT world. And many of the iLife apps are showing their age in frustrating fashion.

I loved emailing iPhoto images to Dad. But no matter how many tweaks I make, iPhoto has stopped emailing. No point checking email account settings – it just doesn’t work.

iPhoto won't email Photos any more

iPhoto won’t email photos any more

It’s a similar story in iMovie. Sometimes it will post movies to YouTube. Usually it won’t. It seems to be related to the Mac going to sleep during the upload.

This kind of frustration is par for the course with Microsoft, but Apple claims higher standards. But as the Maps fiasco showed, Apple’s attention to detail is failing. It doesn’t mean that Apple is in crisis, but it is a warning sign. Apple needs to pay more attention. Otherwise we’ll hesitate to pay premium prices for below premium products.

Nice and fast: our Chiltern Railways day out to Birmingham

Chiltern Railways Mainline: next stop Birmingham!

Chiltern Railways Mainline: Birmingham here we come!

Once upon a time, Britain had real trains. Powerful engines pulled rakes of elegant coaches. On most of our main lines this is just a memory, but happily Chiltern Railways has brought back the best of the past on its Mainline service between London and Birmingham – with the welcome addition of modern touches like free wifi and the most stylish toilets I’ve seen on a British train!

We had a family day trip to Birmingham on Mainline yesterday, courtesy of complimentary tickets from Chiltern.

Setting off

Setting off

As a former regular traveller to Chester on Virgin, I was very impressed by the legroom in Chiltern’s Business Zone. (Virgin’s Pendolinos and Voyagers aren’t the roomiest of trains, especially when they’re crowded.) And the big windows show off the advantages of the British Rail Mark III coach.

Chiltern's Mainline Business Zone - plenty of room for your breakfast and practising your writing

Chiltern’s Mainline Business Zone – plenty of room for breakfast and practising your writing

Chiltern’s Mainline service is a lot cheaper than Virgin’s trains from Euston, as the sign at Moor Street cheekily points out…

It’s good to see Chiltern transforming the former Marylebone to Birmingham line, as it was nearly killed by British Railways. Chiltern has invested millions restoring it to mainline standards – gone are the days of holding on tight when your train took the Marylebone line at South Ruislip!

Sadly, today’s Snow Hill is a shadow of the magnificent old station – more of a bus stop than a station for a country’s second city. So I was pleased that our train terminated at Moor Street station, which has been restored as a Great Western terminus, complete with a GWR 28xx heavy freight steam locomotive. It’s a fitting counterpart to Marylebone, London’s most civilised terminus.

Welcome to Birmingham - our Chiltern Railways train on right

Welcome to Birmingham – our Chiltern Railways train on right

We liked Birmingham. We enjoyed the walk to the National Sealife centre (Owen loved running around Victoria Square) and the sealife displays were very impressive – and we did well to visit when Octonauts Peso and Kwazii were visiting… And Brindley Place is really attractive, even when there’s still snow on the ground. (It was rather warmer last time I visited in March 2010.) On the way back, Owen insisted we pop in to Waterstone’s, which is less than 10 minutes’ walk from Moor Street station. Who were we to argue…

Owen and Peso, National Sealife Centre, Birmingham

Owen and Peso, National Sealife Centre, Birmingham

The Great Western lives - Birmingham Moor Street 2013

The Great Western lives – Birmingham Moor Street 2013

We got the 15.55 home, smiling at the group of fellow passengers enjoying a couple of bottles of champagne.

We thoroughly enjoyed our day in Birmingham – and getting there was a big part of the pleasure. Thank you, Chiltern Railways.

PS: the trip was memorable for another reason. It relived a famous film that we love: the 1962 British Transport Films production, Let’s Go to Birmingham, which was a speeded up Blue Pullman trip from London Paddington to the original Snow Hill. It was a real period piece with many steam trains along the route, from the Paddington pilot engine to the steam express that passed the Pullman as it approached Moor Street. There’s a sad sequel as the driver, Ernest Morris, was tragically killed when his diesel train collided with a steam freight train at Dorridge in 1963.

Disclosure: we travelled on complimentary tickets from Chiltern Railways.

The Beeching axe, 50 years on

The axeman cometh

The axeman cometh

Can you name the 1963 boss of British Steel, British Gas or Marks & Spencer? I thought not. But you can almost certainly name the 1963 chairman of British Railways. His name? Dr Richard Beeching.

Dr Beeching wields his axe. Photos: PA, via ITV website

Dr Beeching wields his axe. Photos: PA, via ITV website

Beeching’s fame – or notoriety – is solely based on a report published 50 years ago today, on 27 March 1963. The Reshaping of British Railways proposed that 6,000 miles of railway and over 2,000 stations should be closed to reduce BR’s heavy losses. It reflected the rise in car ownership, and the view that the railways were in permanent, irreversible decline.

Railway closures didn’t begin with Beeching. Thousands of miles of track were closed between the wars, especially in 1930. But Beeching took things to a new level. It’s hard to argue with many of the closures – a lot of trains on rural branches carried a handful of passengers. Yet his reasoning was often simplistic, and many unprofitable lines were the victims of deliberate neglect, as rail historian Adrian Vaughan showed in his classic account of the last days of the steam railway, Signalman’s Twilight.

Beeching’s axe went beyond winding branches with a steam engine pulling one or two carriages. Beeching axed the last complete main line to London – the Great Central line to Sheffield – and the Waverley route through Scotland’s border country, not to mention the Varsity line between Oxford and Cambridge via Milton Keynes.

Today’s rail bosses are looking to restore at least some of these lost links.

Few realise that Beeching had a sequel. ‘Beeching 2′ in 1965 would have closed parts of Britain’s most important mainlines, including the Great Western west of Plymouth. It didn’t happen, as the backlash forced British Railways to relent. (A similar reaction torpedoed the proposed Serpell cuts of 1983. As a result, few remember Sir David Serpell, unlike Dr Beeching.)

The way we were: British Railways 1963

The way we were: British Railways 1963

It’s hard to imagine how different Britain’s railways were in 1963, the year I was born. Many ancient Victorian and Edwardian steam engines were still in service. Quite a few stations close to London were still lit by oil or gas light. Dr Beeching had a vision of a modern intercity and freight railway, which still lives on today. His greatest failure was to think the railways could not flourish again. His folly has been shown as the number of passengers has almost doubled in the past 20 years.

Dr Richard Beeching lost the PR battle. Yet he put a lot of effort into explaining his proposals. Here’s the rail boss whose name we still remember 50 years on, explaining his axe.

Weejot Donate to give charities a mobile boost

The launch of Weejot Donate

Jadu CEO Suraj Kika explains Weejot Donate at today’s launch

The smartphone has changed our lives. We shop, share and pay on the go. And we’re increasingly giving to charity on our mobile and tablet – with almost 60 per cent of PayPal donations to this year’s Comic Relief Red Nose Day being made in this way.

Today’s launch of Weejot Donate will make it far easier for charities of all sizes to take mobile donations. It allows them to create ‘web apps’ – apps that are just as easy to use as apps made specially for platforms like iOS (iPhone, iPad, iPod Touch) and Android, but run in the web browser on almost any device. This means a charity’s supporters don’t need to download anything. And the good cause can create a personalised app in under an hour, with no technical expertise. They can even let donors to share news of their contributions on social networks.

The service has been created by Weejot, Jadu‘s web app publishing service, with PayPal enabling its fast, secure donation payments. Alzheimer’s Society is the first charity to create apps using Weejot Donate.

You can find out more at Weejot.com. And Jadu’s chief executive Suraj Kika has blogged about it here. (Suraj created an app in three minutes at today’s launch in Westminster.)

PS: I was intrigued to learn from Alzheimer’s Society’s Liz Monks that many people with Alzheimer’s use Facebook to keep track of family and friends. As Liz observed, it’s remarkable that a social network created for students is now helping alleviate some of the effects of dementia.

Disclosure: I am head of PR for PayPal UK.

Looe landslip tragedy was in our 1976 holiday home

Our holiday home - scene of March 2013 landslip tragedy

Our 1970s Looe holiday home – scene of March 2013 landslip tragedy (with roof windows: photo: Feb 2006)

The news that a home in Looe, Cornwall had been struck by a landslide was a shock. Karen and I have spent several happy holidays in Looe, including Owen’s very first vacation. But it was the photo on the BBC news website that stopped me in my tracks. I recognised it instantly: it was our 1970s holiday home in Sandplace Road.

We spent many happy hours there, including a fortnight in the glorious heatwave summer of 1976 after my sister’s wedding. That’s where we watched the BBC Sailor fly-on-the-wall series about HMS Ark Royal, Britain’s last ‘proper’ aircraft carrier. (And, if memory isn’t playing tricks, ITV’s Bill Brand drama about a Labour MP.) We went fishing for mackerel in Looe Bay, leaving Mum to gut the fish in the small kitchen in the flat. We loved the view over the East Looe River towards the Mill Pool. And, as a 1970s school boy, I made Airfix kits there: HMS Victory, the RAF emergencyrefuelling and recovery sets (still being sold almost four decades later) and (again, this was the 1970s!) the Austin Maxi.

We first stayed in Sandplace Road 40 years ago in the spring of1973. The flats were run by Mrs Pearce. I wasn’t pleased as I wanted to go to Newquay, which looked much more interesting than Looe. (Thanks to a more impressive brochure.) But I came to love Looe, with its fascinating history, its small streets, beautiful rivers and compact beach. Our first visits were in the rooftop flat (with the distinctive windows), but later on we stayed in the main floor flat. I remember a very steep set of steps up the hill to St Martin’s Road.

When Karen and I stayed in Looe years later, we stayed at Barclay House on St Martin’s Road, run by the wonderful Nick and Kelli Barclay, who now run Blue Plate Restaurant in Downderry. (Another place with 1976 memories: I spend endless hours that summer paddling my rubber dinghy on the river at Seaton, which was then dammed to make a pool.)

This weekend, Looe is mourning Susan Norman, who died in the landslip at her home – our 1970s holiday home. A sad story to mingle with all those happy memories.